Executive Leadership
Strategic direction, business operations and HR across the divisions of a national group.
Home / Expertise
SpecialisationsExpertise with evidence behind it.
Twelve core disciplines and the capability statements that show how they land for providers, products and people.
Core Expertise
Twelve disciplines. One standard.
The full breadth of Michelle's practice, from boardroom strategy to the fine grain of an assessment tool.
RTO Compliance & Quality Assurance
Practical compliance that strengthens systems and meets regulatory expectations.
Risk Management
ISO 31000-trained risk practice applied to providers and group operations alike.
Training Resource Development
Compliant accredited training materials across multiple training package areas.
Instructional Design
Learning products built for real learners and real audits.
Audit Readiness
Preparation, rectification and support at regulatory body audits.
ASQA / AQTF / Skills Victoria
Deep working knowledge of Australia's VET compliance environments.
Australian Apprenticeships
Government contracts, trainee and apprentice registration, and employer support.
Validation & Moderation
Assessment validation and moderation embedded into continuous improvement.
Business Development
Marketing, proactive consultation and revenue generation across the sector.
Account Management
Large, long-term accounts managed across multiple industries.
Team Leadership & Training
Coordinating, managing and training consultants and resource developers.
Capability Statements
How the expertise lands
For training providers
Consulting on compliance, training resources, audit readiness, business operations and practical improvement strategies — including support and attendance at regulatory body audits, so providers never face the regulator alone.
For the group
Overall management and strategic direction of the CAQA Groups: operations, HR, consultants and resource instructional designers, with marketing, business development and account relationships driving monthly budget outcomes.
For learning products
Reviewing and writing compliant accredited training materials across multiple training package areas — maintained against current training products and VET compliance requirements.
For the sector
Championing resource development, validation, professional development and AI training for the VET sector, and delivering the Diploma of Leadership and Management as trainer and assessor at the CAQA RTO.
Let's collaborate
Operate with confidence.
Compliance advisory, resource strategy and professional development for providers who want quality to be more than a checkbox.