2008 — 2010
Training Manager
Gowrie Victoria
Home / Experience
Career TimelineThirty years of doing the work.
From Crown Casino to the leadership of the CAQA Groups — every role, documented.
Current & Senior Roles
The career record
Every senior post, faithfully documented — from group leadership back to the training floor.
FEB 2023 — PRESENT
Group Managing Director
Career Calling International & CAQA Groups
- Leads the overall management and strategic direction of the CAQA Groups, including business operations, HR, consultants, and resource instructional designers.
- Consults with training providers on compliance, training resources, audit readiness, business operations, and practical improvement strategies, and supports attendance at regulatory body audits.
- Oversees marketing, business development, account management, and client relationships to drive revenue generation and monthly budget outcomes.
- Reviews and writes compliant accredited training materials across multiple training package areas, and maintains current knowledge of training products and VET compliance requirements.
- Serves as trainer and assessor for the Diploma of Leadership and Management at the CAQA RTO, and champions resource development, validation, professional development, and AI training for the sector.
MAY 2018 — FEB 2023
Chief Operations Officer
Compliance and Quality Assurance (CAQA)
- Directed day-to-day operations across the CAQA Groups, coordinating, managing, and training consultants, employees, and resource development personnel.
- Led internal audits, audit readiness, and continuous improvement, and supported training providers through compliance and operational challenges.
- Built and maintained client relationships and accounts to support business growth and budget performance.
JAN 2012 — MAY 2018
Industry Consultant & Account Manager
Sarina Russo Apprenticeships
- Completed government contracts to register trainees and apprentices, and supported employers with training arrangements and funding requirements.
- Developed new employer relationships through marketing, business development, and proactive consultation, and managed large employer accounts across multiple industries.
- Met KPI expectations for marketing activity, registrations, and government contract requirements, and trained new employees.
AUG 2010 — DEC 2011
RTO Manager
Simonds Homes
- Managed the Training Unit and RTO, including systems, scope of registration, training records, student files, and day-to-day operations using VETtrak.
- Managed AQTF, Skills Victoria, and ASQA compliance, including audit preparation and continuous improvement, while maintaining income and budget outcomes.
- Reviewed course material, developed training plans, policies, and procedures, and delivered training in business qualifications.
Selected Earlier Experience
The foundation years
2006 — 2008
Field Consultant & Account Manager
VECCI Apprenticeship Services
2004 — 2006
Training Manager
Performis
2004
Training Coordinator
Key Solutions
2002 — 2004
Hospitality Trainer
ACTH Management / Carrick Education
1997 — 2002
Food & Beverage Manager / Trainer
Crown Casino Ltd
Let's collaborate
Operate with confidence.
Compliance advisory, resource strategy and professional development for providers who want quality to be more than a checkbox.